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Travel conditions for Fishingweeks.com
General conditions
Fishing Adventures is referred to as the agency hereinafter.
Package Travel Act
All travel arrangements are subject to the “Package Travel Act”, which includes intends to provide extensive consumer protection. Travel agencies must be able to document that when booking a trip and before the deposit is paid by the customer, they have made this known to all conceivable facets of the trip, including costs, conditions for changes, etc. The agency refers in this connection to the Agency’s catalog, price list, invoice , travel / participant certificate, practical information regarding the trip and the information on the website.
Cancellation
The agency’s partners require a deposit upon booking and it is therefore not possible to refund the deposit paid in the event of a cancellation. cancellation. If the trip is canceled less than 45 days before departure, the entire price of the trip is due for payment. This does not apply in the event that war, natural disasters or similar situations occur in the country where the trip should have taken place less than 14 days before departure. In these cases, the entire amount paid will be refunded. In the case of cancellation in connection with illness or the like, it is a situation that the customer can insure against, which the agency recommends. Cancellation of a trip can only be made in writing.
Cancellation of stay
If the customer for one reason or another does not want to complete the trip as booked, there will be no refund for lack of services.
Liability
The agency is a member of the Travel Guarantee Fund – reg. No. 2800 – which ensures the customer full repayment of paid money and assistance in connection with travel home in the event of the agency’s suspension of payments / bankruptcy. Any claim against the agency must be regulated by Danish law and brought before a Danish court. The period in which the prices are valid is specified. The customer has a duty to familiarize himself with and comply with information which is contained in all handed out publications and documents, including General Terms and Conditions.
Booking and payment
At the same time as registration / booking, a deposit of 50% of the price of the trip is paid within 14 days, unless otherwise agreed. Registration is binding for customer and travel agent when deposit is paid. The balance must be paid 60 days before departure. If the above payment deadline is not met, the agency is in its full right to cancel the trip and keep any. paid deposit. If a reminder letter is sent from the agency, a reminder fee of DKK 150 will be charged. Interest will also be calculated per. commenced month.
Airline
The agency does not handle airline tickets. Airline tickets are the customer’s own responsibility and we recommend a cancellation insurance. However, we point out that it is the customer’s responsibility to provide the correct name to the agency, so that there is compliance with the ticket, travel passport and possibly visa. It is the customer’s responsibility that tickets and other travel documents are issued with the correct name.
General
It is the customer’s responsibility to read the agency’s general information regarding. the individual destination.
The agency can be contacted 24 hours a day in case of an emergency – the number is handed out together with the departure documents. Normal opening hours are Monday to Friday at 9.00-18.00 on tel. (+45) 60211417
Price adjustment
In the event of price changes due to price fluctuations, the agency reserves the right to change prices until departure.
Complaints
If unforeseen things or problems occur during the trip, the agency must be contacted immediately if the customer and the agency’s partner can not solve the problem. If the agency is not contacted, the customer’s right to any kind of complaint / compensation lapses.
Driving
In the destinations where the customer arrives at the destination in a rental car, the customer must generally expect to use it during the stay to the extent that it may be needed. Driving a rental car in the area is at your own risk and damage caused to the car is at your own risk. The car is insured, but there will be a deductible associated with damages, which is paid by the customer who is responsible for the damage.
Recommendations
We recommend the customer to be properly insured in connection with cancellation and in particular in connection with illness.
Reservations are made for printing errors.
